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The team from Ivy always showed up on time. Our work was booked in for one of the wettest weeks of the year, but they showed up every morning in the rain to remove the old guttering and to do whatever else could still be done in the rain. The quote was comprehensive with no hidden surprises at the end. Our initial quote was given after a thorough 45-minute roof inspection, unlike other companies that just took drone photos. Their friendly team even ensured that our dog was secure inside the house before opening gates. Thank you Ivy Roofing!
Response from the owner:Thank you for the wonderful review, Bernadette.
It was a pleasure working with you. We know the weather wasn't on our side, but we're glad our team was able to keep things moving and make the most of every opportunity to progress the work safely.
We appreciate your comments about the inspection and quoting process. We believe the best roofing advice comes from getting on the roof, carrying out a thorough inspection and understanding exactly what's going on before making recommendations. It’s great to hear that this approach gave you confidence in the process.
Thank you also for noticing the little things. Our team takes pride in treating every property with care, and making sure your dog was safe and secure is just part of looking after our customers properly.
We're delighted that you're happy with the result and appreciate you putting your trust in Ivy Roofing Specialists.
Kind regards,
Ivy Roofing Team
Matt recently installed new gutters and a whirlybird at my place and did a fantastic job. He was easy to deal with, turned up when he said he would, and got the work done without any fuss. The quality of the work was excellent and everything was left neat and tidy when he finished. It's hard to find reliable tradespeople these days, but Matt was professional, honest and clearly takes pride in his work. I'm really happy with the result and wouldn't hesitate to recommend him to anyone needing roofing or gutter work done.
Response from the owner:Thank you for the fantastic review, Eric.
We're really pleased to hear that you had such a positive experience with Matt. Reliability, clear communication and quality workmanship are all things we pride ourselves on, so it's great to know that came through during your project.
We'll be sure to pass your kind words on to Matt. He takes a lot of pride in his work and will appreciate the feedback. We're also glad to hear you were happy with the new gutters, whirlybird installation and the way the site was left clean and tidy afterwards.
Thank you again for choosing Ivy Roofing Specialists and for recommending us to others. We appreciate your support.
Kind regards,
Ivy Roofing Team
Ivy Roofing provided the most professional , proficiant and prompt service. The job site was left clean and our roof looks amazing. Thank you all for a great outcome.
Response from the owner:Thanks for the great review, Aivars.
We really appreciate you taking the time to share your experience. Our team works hard to provide a professional service from start to finish, so it's great to hear that everything was completed promptly and to a high standard.
We're also glad the site was left clean and tidy and, most importantly, that you're happy with the finished roof. Thank you for trusting us with your home and for your kind words about the team.
Thanks again for your support.
Ivy Roofing Team
Michael and the team were amazing. They were happy to provide multiple quotes on various different works as I wasnt sure how much i wanted to have completed in the one go.
During the quote they were the only one that sealed the cracked tile without knowing if they would win the job or not. Genuinely nice guys who did a great job. As a female getting quotes these guys were amazing as they didnt overcomplicated anything.
We had our capping/pointing done by another company last July that was done shockingly, then we had another leak so we had to get it all redone, we didnt want to use the same people we used, came across IVY Roofing, we had 3 quotes, these guys were the most genuine as they didnt say we needed work done that we didnt, quoted on what was needed.
Response from the owner:Thank you, Sam, for taking the time to leave such a detailed review.
We're glad Michael and the team were able to help you work through the different options and provide a solution that suited your needs. We believe our job is to give clients clear information and honest advice so they can make the right decision for their home without any pressure.
It's also great to hear that our team took the time to explain everything in a straightforward way. Roofing can be confusing, and we always aim to keep the process simple and transparent.
We appreciate the opportunity to rectify the issues caused by the previous works and are pleased we could get your roof back into good condition.
Thank you again for your trust and recommendation.
**Ivy Roofing Team**
Very impressed with their workmanship. Thanks heaps
Response from the owner:Hi Anna,
Thank you for taking the time to leave us a review.
We're glad to hear you were happy with the workmanship and appreciate your kind words. Feedback like this means a lot to the team.
Thanks again for choosing Ivy Roofing Specialists and for your support.
Kind regards,
Ivy Roofing Team
Response from the owner:Hi John,
Thank you for the fantastic 5-star review.
Fast, professional service and a happy client is exactly what we aim for, so it's great to hear we delivered on that for you.
We really appreciate you taking the time to share your experience. Reviews like yours help local homeowners and businesses across the Hills District feel confident when choosing a roofing contractor.
Thanks again for choosing Ivy Roofing Specialists. If we can assist with anything in the future, please don't hesitate to get in touch.
Kind regards,
Ivy Roofing Team
Response from the owner:Hi Stephanie,
Thank you for your 5-star review.
We're thrilled to hear you had a fantastic experience with our team. At Ivy Roofing Specialists, we work hard to provide prompt communication, professional service and quality roofing solutions from start to finish.
We really appreciate you taking the time to share your feedback and support our local business. It was a pleasure assisting you, and we look forward to helping you again in the future should you ever need roofing services in the Hills District.
Kind regards,
Ivy Roofing Team
I have approached Ivy twice now for work. I think what strikes me isn’t the quality of work, which is top quality, but how up front they are about your options and the why.
Ivy Roofing are well worth speaking to if you need a reliable and trustworthy roofing company.
Response from the owner:Hi Adam,
Thank you for taking the time to leave such a thoughtful review.
What really stands out to us is your comment about being upfront with your options and explaining the "why" behind our recommendations. We believe every client deserves clear advice, honest communication and a full understanding of the condition of their roof before making any decisions.
It was a pleasure assisting you, and we're grateful you've trusted Ivy Roofing Specialists on two separate occasions. Knowing that our approach, professionalism and workmanship have earned that trust means a lot to the team.
Thanks again for your recommendation. We love helping homeowners and property owners throughout the Hills District and look forward to assisting you again in the future should you ever need us.
Kind regards,
Ivy Roofing Team
Highly recommend Ivy Roofing Solutions! Friendly and professional team. Definitely recommend to anyone in Baulkham Hills needing roofing work done.
Response from the owner:Thanks so much Heidi, really appreciate the recommendation. We love servicing Baulkham Hills and the wider Hills District, and our team takes a lot of pride in providing friendly service, honest advice and quality roofing work. Thanks again for trusting Ivy Roofing Specialists with your roof.
Ivy Roofing Team
Professional, on schedule, identified the issue and remedied it. Can’t ask for too much more.
Response from the owner:Thanks Lewis, really appreciate you taking the time to leave a review. We pride ourselves on being professional, turning up when we say we will, and finding the actual cause of the problem instead of just patching it up. Glad we could get it sorted for you quickly and properly. Thanks again for trusting us with your roof.
Ivy Roofing Team
