Insurance Roof Repairs

30,000+ Happy Customers

Insurance Roof Leak Investigations & Repairs near me image 7
Insurance Roof Leak Investigations & Repairs near me image 4

Ivy Roofing Specialists works with some of the top insurance companies and builders in NSW to coordinate and complete work on your roof insurance claim or maintenance requirements. Our goal in this endeavour is to help make having insurance works completed on your home as smooth and seamless as possible for you. We make this possible by working directly with the builder, insurance company and you, keeping you updated with how the works are proceeding.

We understand that you may not have made a claim for damage to your home before and the insurance claim and repair process may be a new and daunting experience for you. Naturally, you will have questions about your claim, about what will happen next and about how your home will be repaired.

So, you’ve had a storm come through and you’ve made a claim… What happens next?

If your roof is leaking after the storm, your insurance company will organise for a make safe to be completed.

Insurance Roof Repairs image 6 at Ivy Roofing
Insurance Roof Repairs image 5 at Ivy Roofing

A make safe is a temporary repair of a roof leak and may be as simple as changing a tile, or there may be further works required for permanent rectification. Included in this service is:

  • Full inspection of the leak area and roof.
  • Rectification on the day (if possible).
  • If we are unable to complete a full repair on the day, we will do all temporary repairs that we can and provide you with a quote for what is remaining. With your quote you will also receive photos of the temporary works and all remaining works as well as maintenance found. A satellite map showing the require repairs and maintenance will also be provided.
  • If we are unable to complete a full repair on the day, we will do all temporary repairs that we can and provide you with a quote for what is remaining. With your quote you will also receive photos of the temporary works and all remaining works as well as maintenance found. A satellite map showing the require repairs and maintenance will also be provided.

Once the make safe is completed, an insurance assessor will attend the site to confirm what is storm damage and what is maintenance.

What is the difference?

Storm related damage is damage directly related to a storm. For example, high wind, falling debris, tree limbs, hail etc.

Maintenance is general wear and tear to the roof over a prolonged period of time. Generally you are made aware of maintenance issues on the roof during a storm
due to leaks. When your home is assessed for storm damage, you may be told that you require maintenance. Maintenance is the responsibility of the homeowner and
not covered by insurance.

This is why maintaining your roof is so important. If you would like a maintenance inspection completed on your roof, please do not hesitate to contact us.

Once the assessment has been completed and approved, the roofer will contact you and confirm materials. Once materials have been confirmed, they will be ordered.
Once materials are received, the roofer will contact you to schedule a booking to complete the works.

Ivy Roofing provides roof leak repairs & other roofing services to the following Sydney suburbs & surrounding areas:

Annangrove, Baulkham Hills, Beaumont Hills, Bella Vista, Box Hill, Carlingford, Castle Hill, Cattai, Dural , Glenhaven, Glenorie , Kellyville, Kenthurst, Leets Vale, Lower Portland, Maraylya, Maroota, Middle Dural, Nelson, North Kellyville, North Rocks, Norwest, Rouse Hill, Sackville North, South Maroota, West Pennant Hills and Winston Hills.

Commercial Roofing Experts image near me 4

Need a Roofing Service?

Why Choose
Ivy Roofing

Fully Licensed & Insured

We answer our phones

Trusted upfront pricing

We’re always on time

Fully Licensed & Insured

See some of our
Work

Aged Care Facility

View

Aged Care & Retirement Village

View

Frequently Asked
Questions

Our Repair Assessor will:
a. Assess the damage to your home.
b. Report on what has caused the damage to your home.
c. Discuss and agree on the scope of repairs with you.
d. Provide the scope of repairs to our Repair Service Team so repairs to your home can commence.

Our Repair Assessor will:
a. Assess the damage to your home.
b. Report on what has caused the damage to your home.
c. Discuss and agree on the scope of repairs with you.
d. Provide the scope of repairs to our Repair Service Team so repairs to your home can commence.

If your insurance company approves your works our repair service team will call you to:
a. Book in the tradespeople or suppliers to undertake the repairs to your home during normal business hours.
b. Assist you with repair materials selection and answer any questions you may have.
c. Ivy Roofing will repair your home subject to your insurance policy coverage. We can also offer advice and quotes on additional maintenance issues, if required.

Ivy Roofing will make all reasonable efforts to match your existing materials and or finishes. In some instances, an exact match may not be possible as the material may no longer be available. Our repair service team will discuss the available options with you.

We will endeavour to start and complete your repairs as soon as possible, however, every home is different and sometimes repairs are delayed whilst matching materials are sourced. Our repair service team will advise you of any anticipated delay or any maintenance that you need to complete prior to works commencing.

Yes. Ivy Roofing is passionately committed to repairing your home properly, using first quality materials, installed by our experienced tradespeople. If you have any concerns at all call our office immediately on 02 9674 4556.

Yes! An experienced specialist will assess the scope of works required and give you a complete quote. Please call our office on 02 9674 4556 for more information.

We’re local to your
location

IVY Roofing locations near me

Our locations we service

Roof Repairs Cattai

Roof Repairs Carlingford

Roof Repairs Beaumont Hills

Roof Repairs Baulkham Hills

Roof Repairs Annangrove

Roof Repairs Thornleigh

Roof Repairs Winston Hills

Roof Repairs Pitt Town

Roof Repairs Pennant Hills

Roof Repairs Rouse Hill

100% Satisfaction Guaranteed

30,000+ Satisfied Clients

20+ Years Experience

Accredited and
Associated

HIA: 1311978
ROOF TILER/PLUMBER LICENCE: 374716C

Emergency Roofing Repairs Image 7 at Ivy Roofing
Emergency Roofing Repairs Image 6 at Ivy Roofing
Emergency Roofing Repairs Image 5 at Ivy Roofing
Emergency Roofing Repairs Image 4 at Ivy Roofing
Emergency Roofing Repairs Image 3 at Ivy Roofing
Emergency Roofing Repairs Image 2 at Ivy Roofing
Commercial Emergency Roofing Repairs near me image 6

What our happy
customers say

Excellent
Ivy Roofing
Based on 163 reviews
Highly recommend Ivy Roofing Solutions! Friendly and professional team. Definitely recommend to anyone in Baulkham Hills needing roofing work done.
Professional, on schedule, identified the issue and remedied it. Can’t ask for too much more.
Excellent communication, service and workmanship. Would recommend Ivy Roofing without hesitation.
Friendly staff with excellent job result. Clean up all area after finished. Well done, highly recommended.
Carlingford NSW
Ok. I rarely write reviews, as I expect people to do what they are meant to do. But... in Ivy Roofing's case I can find no fault with their work and level of service,
Firstly the estimator actually went up on to the roof and advised on other problem areas that needed to be attended to. (unlike another installer who didn't do a roof inspection and still charged $90).
I was advised by text of date and time and given a reminder beforehand and on the day of the work.
The work was done promptly and the guys took all the building rubbish away with them. (Other tradies sometimes like you use the household bin as a tip)
A special mention goes out to Ryan the installer who kept me informed throughout and even told me when he was going to lunch. (great communication skills).
I wish other trade companies would run their business as professionally as Ivy Roofing. Work done in Pymble .
Great and efficient work cleand up everything prior to leaving
Ivy Roofing Specialists Seven Hills were fantastic from the initial quote until the final touches of our colorbond roof and guttering. The team were prompt, efficient and worked professionally. They were able to identify problem areas and put forward constructive solutions. On the installation day staff were punctual, easy to communicate with and very well mannered. Jackson and Noah on site worked very well displaying their knowledge and skills. All team members who that either came to the property (quote or delivery of materials) or spoke to us on the phone/ emailed (price, times, options) are worthy of praise for the positive effort and respect to ensure customer satisfaction.
Thank you Ivy Roofing
Ivy replied to my email promptly.
Alex (accessor)was professional and prompt.
He explained to me what damage was on my roof and causing water leak. He advised me what would be required to be completed to fully repair it.
A very professional employee for your company.
Wendy from Blacktown NSW
Great service for my newly purchased house in Ashfield. Really nice, not intimidating conversation of what the problem was and options to fix it.

Related
Blog posts

Our trusted
Suppliers

Ivy Roofing
30,0000+ Happy Customers

Excellent
Ivy Roofing
Based on 163 reviews
Highly recommend Ivy Roofing Solutions! Friendly and professional team. Definitely recommend to anyone in Baulkham Hills needing roofing work done.
Response from the owner:Thanks so much Heidi, really appreciate the recommendation. We love servicing Baulkham Hills and the wider Hills District, and our team takes a lot of pride in providing friendly service, honest advice and quality roofing work. Thanks again for trusting Ivy Roofing Specialists with your roof. Ivy Roofing Team
Professional, on schedule, identified the issue and remedied it. Can’t ask for too much more.
Response from the owner:Thanks Lewis, really appreciate you taking the time to leave a review. We pride ourselves on being professional, turning up when we say we will, and finding the actual cause of the problem instead of just patching it up. Glad we could get it sorted for you quickly and properly. Thanks again for trusting us with your roof. Ivy Roofing Team
Excellent communication, service and workmanship. Would recommend Ivy Roofing without hesitation.
Response from the owner:Really appreciate the kind words Grahame. Good communication and turning up when we say we will are things we take seriously, so it’s great to hear you were happy with both the service and workmanship. Thanks again for the recommendation and for choosing Ivy Roofing. Ivy Roofing Team,
Friendly staff with excellent job result. Clean up all area after finished. Well done, highly recommended.
Response from the owner:Thanks so much for the great feedback, Annie. We always aim to treat every home as if it were our own, so it’s great to hear that came through in both the quality of the work and how the team looked after your property. Our experience and attention to detail are what we rely on to deliver results our clients can trust. We really appreciate your recommendation and the opportunity to work with you. Ivy Roofing Team,
Carlingford NSW
Response from the owner:Thank you for choosing Ivy Roofing Don, we really appreciate your support. It’s great to see a 5-star result on your roofing work in Carlingford. Our team takes pride in delivering reliable, high-quality workmanship and a smooth experience from start to finish. Thanks again for trusting us with your property. Ivy Roofing Team,
Ok. I rarely write reviews, as I expect people to do what they are meant to do. But... in Ivy Roofing's case I can find no fault with their work and level of service,
Firstly the estimator actually went up on to the roof and advised on other problem areas that needed to be attended to. (unlike another installer who didn't do a roof inspection and still charged $90).
I was advised by text of date and time and given a reminder beforehand and on the day of the work.
The work was done promptly and the guys took all the building rubbish away with them. (Other tradies sometimes like you use the household bin as a tip)
A special mention goes out to Ryan the installer who kept me informed throughout and even told me when he was going to lunch. (great communication skills).
I wish other trade companies would run their business as professionally as Ivy Roofing. Work done in Pymble .
Response from the owner:Thank you for choosing Ivy Roofing and for taking the time to write such a detailed review Peter, we really appreciate it. What you’ve highlighted is exactly what we aim to deliver on every job. A proper roof inspection not just a quick look so we can identify underlying issues and provide the right solution from the start. Too often, problems are missed simply because the roof isn’t properly assessed. Clear communication, reliability, and respect for your property are just as important to us as the quality of the work itself. From confirming times, keeping you informed throughout the day, through to cleaning up properly at the end we believe that’s what a professional service should look like. We’ll be sure to pass your feedback on to Ryan. Keeping clients informed at every stage is a big part of how we operate, and it’s great to see that made a difference. Reviews like yours reinforce why we do things the way we do! No shortcuts, no guesswork, just thorough, professional roofing done right the first time. Thank you again for your support and recommendation. Ivy Roofing Team,
Great and efficient work cleand up everything prior to leaving
Response from the owner:Thank you for choosing Ivy Roofing, Pat we really appreciate your feedback. It’s great to hear you were happy with the efficiency of the work and that everything was cleaned up properly before we left. Our team takes pride in delivering a smooth, professional job from start to finish. Thanks again for your support. Ivy Roofing Team,
Ivy Roofing Specialists Seven Hills were fantastic from the initial quote until the final touches of our colorbond roof and guttering. The team were prompt, efficient and worked professionally. They were able to identify problem areas and put forward constructive solutions. On the installation day staff were punctual, easy to communicate with and very well mannered. Jackson and Noah on site worked very well displaying their knowledge and skills. All team members who that either came to the property (quote or delivery of materials) or spoke to us on the phone/ emailed (price, times, options) are worthy of praise for the positive effort and respect to ensure customer satisfaction.
Thank you Ivy Roofing
Response from the owner:Thank you for choosing Ivy Roofing Specialists and for your detailed feedback, Rita we really appreciate it. It’s great to hear that your experience was positive from the initial quote through to the final stages of your Colorbond roof and gutter installation. Our roofing experts take pride in identifying problem areas early and providing practical, well-considered solutions to ensure a long-lasting result. We’re also pleased to hear that the team on site, including Jackson and Noah, delivered a professional and well-coordinated job. Consistent communication, punctuality, and respect for our clients are all key parts of the service we aim to provide. Your comments about the entire team from quoting through to delivery and installation mean a lot, and we’ll be sure to pass this feedback on. Thank you again for your trust and support. Ivy Roofing Team,
Ivy replied to my email promptly.
Alex (accessor)was professional and prompt.
He explained to me what damage was on my roof and causing water leak. He advised me what would be required to be completed to fully repair it.
A very professional employee for your company.
Wendy from Blacktown NSW
Response from the owner:Thank you for choosing Ivy Roofing and for your kind feedback, Wendy. It’s great to hear that your enquiry was handled promptly and that Alex was able to clearly identify the issue and explain the required repairs. We believe it’s important our clients fully understand what’s causing the problem and what’s needed to fix it properly without any confusion or pressure. We’ll be sure to pass your feedback on to Alex, he’ll really appreciate it. Thanks again for your trust in our team and for taking the time to share your experience. Ivy Roofing Team,
Great service for my newly purchased house in Ashfield. Really nice, not intimidating conversation of what the problem was and options to fix it.
Response from the owner:Thank you for choosing Ivy Roofing for your new home in Ashfield and for sharing your experience. We’re really glad to hear you felt comfortable and well-informed throughout the process. Our approach is to clearly explain the issue and provide honest options without any pressure or unnecessary upselling so you can make the right decision for your property. Our roofing experts take pride in delivering straightforward advice and quality workmanship, so it’s great to know that came through. Thanks again for your feedback and trust in our team. Ivy Roofing Team,