Ivy Roofing Specialists works with some of the top insurance companies and builders in NSW to coordinate and complete work on your roof insurance claim or maintenance requirements. Our goal in this endeavour is to help make having insurance works completed on your home as smooth and seamless as possible for you. We make this possible by working directly with the builder, insurance company and you, keeping you updated with how the works are proceeding.
We understand that you may not have made a claim for damage to your home before and the insurance claim and repair process may be a new and daunting experience for you. Naturally, you will have questions about your claim, about what will happen next and about how your home will be repaired.
So, you’ve had a storm come through and you’ve made a claim… What happens next?
If your roof is leaking after the storm, your insurance company will organise for a make safe to be completed.
A make safe is a temporary repair of a roof leak and may be as simple as changing a tile, or there may be further works required for permanent rectification. Included in this service is:
Once the make safe is completed, an insurance assessor will attend the site to confirm what is storm damage and what is maintenance.
What is the difference?
Storm related damage is damage directly related to a storm. For example, high wind, falling debris, tree limbs, hail etc.
Maintenance is general wear and tear to the roof over a prolonged period of time. Generally you are made aware of maintenance issues on the roof during a storm
due to leaks. When your home is assessed for storm damage, you may be told that you require maintenance. Maintenance is the responsibility of the homeowner and
not covered by insurance.
This is why maintaining your roof is so important. If you would like a maintenance inspection completed on your roof, please do not hesitate to contact us.
Once the assessment has been completed and approved, the roofer will contact you and confirm materials. Once materials have been confirmed, they will be ordered.
Once materials are received, the roofer will contact you to schedule a booking to complete the works.
Ivy Roofing provides roof leak repairs & other roofing services to the following Sydney suburbs & surrounding areas:
Annangrove, Baulkham Hills, Beaumont Hills, Bella Vista, Box Hill, Carlingford, Castle Hill, Cattai, Dural , Glenhaven, Glenorie , Kellyville, Kenthurst, Leets Vale, Lower Portland, Maraylya, Maroota, Middle Dural, Nelson, North Kellyville, North Rocks, Norwest, Rouse Hill, Sackville North, South Maroota, West Pennant Hills and Winston Hills.
Our Repair Assessor will:
a. Assess the damage to your home.
b. Report on what has caused the damage to your home.
c. Discuss and agree on the scope of repairs with you.
d. Provide the scope of repairs to our Repair Service Team so repairs to your home can commence.
Our Repair Assessor will:
a. Assess the damage to your home.
b. Report on what has caused the damage to your home.
c. Discuss and agree on the scope of repairs with you.
d. Provide the scope of repairs to our Repair Service Team so repairs to your home can commence.
If your insurance company approves your works our repair service team will call you to:
a. Book in the tradespeople or suppliers to undertake the repairs to your home during normal business hours.
b. Assist you with repair materials selection and answer any questions you may have.
c. Ivy Roofing will repair your home subject to your insurance policy coverage. We can also offer advice and quotes on additional maintenance issues, if required.
Ivy Roofing will make all reasonable efforts to match your existing materials and or finishes. In some instances, an exact match may not be possible as the material may no longer be available. Our repair service team will discuss the available options with you.
We will endeavour to start and complete your repairs as soon as possible, however, every home is different and sometimes repairs are delayed whilst matching materials are sourced. Our repair service team will advise you of any anticipated delay or any maintenance that you need to complete prior to works commencing.
Yes. Ivy Roofing is passionately committed to repairing your home properly, using first quality materials, installed by our experienced tradespeople. If you have any concerns at all call our office immediately on 02 9674 4556.
Yes! An experienced specialist will assess the scope of works required and give you a complete quote. Please call our office on 02 9674 4556 for more information.
HIA: 1311978
ROOF TILER/PLUMBER LICENCE: 374716C
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