INSURANCE ROOF REPAIRS & MAINTENANCE
vy Roofing Specialists works with some of the top insurance companies and builders in NSW to coordinate and complete work on your roof insurance claim or maintenance requirements. Our goal in this endeavour is to help make having insurance works completed on your home as smooth and seamless as possible for you. We make this possible by working directly with the builder, insurance company and you, keeping you updated with how the works are proceeding.
We understand that you may not have made a claim for damage to your home before and the insurance claim and repair process may be a new and daunting experience for you. Naturally, you will have questions about your claim, about what will happen next and about how your home will be repaired.
So, you’ve had a storm come through and you’ve made a claim… What happens next?
If your roof is leaking after the storm, your insurance company will organise for a make safe to be completed.
A make safe is a temporary repair of a roof leak and may be as simple as changing a tile, or there may be further works required for permanent rectification. Included in this service is:
- • Full inspection of the leak area and roof.
- • Rectification on the day (if possible).
- • If we are unable to complete a full repair on the day, we will do all temporary repairs that we can
and provide you with a quote for what is remaining. With your quote you will also receive photos of the temporary works and all remaining works as
well as maintenance found. A satellite map showing the require repairs and maintenance will also be provided.
- • We also provide a separate quote for any recommended maintenance.
Once the make safe is completed, an insurance assessor will attend the site to confirm what is storm damage and what is maintenance.
What is the difference?
Storm related damage is damage directly related to a storm. For example, high wind, falling debris, tree limbs, hail etc.
Maintenance is general wear and tear to the roof over a prolonged period of time. Generally you are made aware of maintenance issues on the roof during a storm
due to leaks. When your home is assessed for storm damage, you may be told that you require maintenance. Maintenance is the responsibility of the homeowner and
not covered by insurance.
This is why maintaining your roof is so important. If you would like a maintenance inspection completed on your roof, please do not hesitate to contact us.
Once the assessment has been completed and approved, the roofer will contact you and confirm materials. Once materials have been confirmed, they will be ordered.
Once materials are received, the roofer will contact you to schedule a booking to complete the works.
Ivy Roofing provides roof leak repairs & other roofing services to the following Sydney suburbs & surrounding areas:
Annangrove, Baulkham Hills, Beaumont Hills, Bella Vista, Box Hill, Carlingford, Castle Hill, Cattai, Dural , Glenhaven, Glenorie , Kellyville, Kenthurst, Leets Vale, Lower Portland, Maraylya, Maroota, Middle Dural, Nelson, North Kellyville, North Rocks, Norwest, Rouse Hill, Sackville North, South Maroota, West Pennant Hills and Winston Hills.
FOR FURTHER INFORMATION, PLEASE SEE OUR FAQ!