Insurance Roof Repairs

30,000+ Happy Customers

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Ivy Roofing Specialists works with some of the top insurance companies and builders in NSW to coordinate and complete work on your roof insurance claim or maintenance requirements. Our goal in this endeavour is to help make having insurance works completed on your home as smooth and seamless as possible for you. We make this possible by working directly with the builder, insurance company and you, keeping you updated with how the works are proceeding.

We understand that you may not have made a claim for damage to your home before and the insurance claim and repair process may be a new and daunting experience for you. Naturally, you will have questions about your claim, about what will happen next and about how your home will be repaired.

So, you’ve had a storm come through and you’ve made a claim… What happens next?

If your roof is leaking after the storm, your insurance company will organise for a make safe to be completed.

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A make safe is a temporary repair of a roof leak and may be as simple as changing a tile, or there may be further works required for permanent rectification. Included in this service is:

  • Full inspection of the leak area and roof.
  • Rectification on the day (if possible).
  • If we are unable to complete a full repair on the day, we will do all temporary repairs that we can and provide you with a quote for what is remaining. With your quote you will also receive photos of the temporary works and all remaining works as well as maintenance found. A satellite map showing the require repairs and maintenance will also be provided.
  • If we are unable to complete a full repair on the day, we will do all temporary repairs that we can and provide you with a quote for what is remaining. With your quote you will also receive photos of the temporary works and all remaining works as well as maintenance found. A satellite map showing the require repairs and maintenance will also be provided.

Once the make safe is completed, an insurance assessor will attend the site to confirm what is storm damage and what is maintenance.

What is the difference?

Storm related damage is damage directly related to a storm. For example, high wind, falling debris, tree limbs, hail etc.

Maintenance is general wear and tear to the roof over a prolonged period of time. Generally you are made aware of maintenance issues on the roof during a storm
due to leaks. When your home is assessed for storm damage, you may be told that you require maintenance. Maintenance is the responsibility of the homeowner and
not covered by insurance.

This is why maintaining your roof is so important. If you would like a maintenance inspection completed on your roof, please do not hesitate to contact us.

Once the assessment has been completed and approved, the roofer will contact you and confirm materials. Once materials have been confirmed, they will be ordered.
Once materials are received, the roofer will contact you to schedule a booking to complete the works.

Ivy Roofing provides roof leak repairs & other roofing services to the following Sydney suburbs & surrounding areas:

Annangrove, Baulkham Hills, Beaumont Hills, Bella Vista, Box Hill, Carlingford, Castle Hill, Cattai, Dural , Glenhaven, Glenorie , Kellyville, Kenthurst, Leets Vale, Lower Portland, Maraylya, Maroota, Middle Dural, Nelson, North Kellyville, North Rocks, Norwest, Rouse Hill, Sackville North, South Maroota, West Pennant Hills and Winston Hills.

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Why Choose
Ivy Roofing

Fully Licensed & Insured

We answer our phones

Trusted upfront pricing

We’re always on time

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Frequently Asked
Questions

Our Repair Assessor will:
a. Assess the damage to your home.
b. Report on what has caused the damage to your home.
c. Discuss and agree on the scope of repairs with you.
d. Provide the scope of repairs to our Repair Service Team so repairs to your home can commence.

Our Repair Assessor will:
a. Assess the damage to your home.
b. Report on what has caused the damage to your home.
c. Discuss and agree on the scope of repairs with you.
d. Provide the scope of repairs to our Repair Service Team so repairs to your home can commence.

If your insurance company approves your works our repair service team will call you to:
a. Book in the tradespeople or suppliers to undertake the repairs to your home during normal business hours.
b. Assist you with repair materials selection and answer any questions you may have.
c. Ivy Roofing will repair your home subject to your insurance policy coverage. We can also offer advice and quotes on additional maintenance issues, if required.

Ivy Roofing will make all reasonable efforts to match your existing materials and or finishes. In some instances, an exact match may not be possible as the material may no longer be available. Our repair service team will discuss the available options with you.

We will endeavour to start and complete your repairs as soon as possible, however, every home is different and sometimes repairs are delayed whilst matching materials are sourced. Our repair service team will advise you of any anticipated delay or any maintenance that you need to complete prior to works commencing.

Yes. Ivy Roofing is passionately committed to repairing your home properly, using first quality materials, installed by our experienced tradespeople. If you have any concerns at all call our office immediately on 02 9674 4556.

Yes! An experienced specialist will assess the scope of works required and give you a complete quote. Please call our office on 02 9674 4556 for more information.

We’re local to your
location

IVY Roofing locations near me

Our locations we service

Roof Repairs Thornleigh

Roof Repairs Cattai

Roof Repairs Carlingford

Roof Repairs Beaumont Hills

Roof Repairs Baulkham Hills

Roof Repairs Annangrove

Roof Repairs Winston Hills

Roof Repairs Pitt Town

Roof Repairs Pennant Hills

Roof Repairs Rouse Hill

100% Satisfaction Guaranteed

30,000+ Satisfied Clients

20+ Years Experience

Accredited and
Associated

HIA: 1311978
ROOF TILER/PLUMBER LICENCE: 374716C

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What our happy
customers say

Excellent
Ivy Roofing
Based on 204 reviews
Excellent. The quote was price competitive. They turned up on time and did what they said they would do. They did a great job. Recommended.
Many thanks to Michael & the Ivy Team who have been relentless in dealing with a troublesome, periodic roof/patio leak. They never gave up on us which I believe speaks volumes about the integrity of the team & business generally.
Would I recommend Ivy Roofing Specialist..... you bet I would, 100%.
RodGoro
Kings Langley NSW
I recently engaged Ivy Roofing for roof repairs and could not be happier with the experience. From the initial roof assessment right through to the completion of the works, Michael provided exceptional customer service and professionalism every step of the way.

What stood out most was Michael's communication and dedication to customer satisfaction. He was always contactable, responded promptly to my questions, and took the time to thoroughly explain the scope of works and pricing in a clear and transparent manner. His pricing was fair, and I never felt pressured or left uncertain about any aspect of the project.

Whenever I had a concern or wanted clarification on something, Michael addressed it quickly and professionally. He genuinely put the customer first and went above and beyond to ensure I was comfortable and informed throughout the entire process. In fact, he visited my property on numerous occasions to personally inspect and double-check items I had raised, demonstrating a level of care and commitment that is rare to find these days.

It's clear that Michael takes great pride in his work and values building trust with his customers. The quality of service, attention to detail, and willingness to go the extra mile made the entire experience stress-free and enjoyable.

I would highly recommend Ivy Roofing, and especially Michael, to anyone looking for honest advice, fair pricing, excellent workmanship, and outstanding customer service. Thank you again for making the whole process so smooth and professional.
Our roof was overdue for some maintenance, including pressure cleaning, repointing, and repainting. Ivy Roofing was very professional from the quoting to the completion of the work. In particular, they were very responsive during the quotation especially in response to competitive quotes elsewhere. The communication during the work, professionalism of the team and quality of the work was excellent. Highly recommended!
Excellent service from inspection to completion. All work completed well within time frame and all areas left clean and tidy with all rubbish taken off site. Thank you, Jan Spurway
Great experience with Ivy Roofing for a skylight replacement in Kingsgrove. Professional, tidy, and would highly recommend.
Excellent work. Very very reasonably priced, worked with me on the build and explained everything.
Staff were polite end to end. Highly recommended
Detailed quote & lovely people to deal with. Ivy helped to fix multiple issues with our roof from broken tiles to re-bedding broken ridges and gutter maintenance - the before & after pictures gave me confidence of the work being done and matched the detailed scope of work in the quote.
Ivy recently completed a big job for us, 13 townhouses with extensive work required. The whole team were amazing from start to finish. They truly went above and beyond to make sure we were happy. All the staff were very patient, respectful and professional. They kept us informed every step of the way and were flexible when the weather made things difficult. Thank you Ivy, we will definitely be using you again in the future!
I contacted Ivy Roofing to get a leak repaired if it was possible ASAP at Quakers Hill. Suzy was able to book it in for the Monday 2 days later for a Make Safe Leak Repair. I had some spare roof tiles & Alex the Tradesman fitted them & removed the leaking whirly bird as well. I am totally appreciative of Ivy Roofing Specialists promptness & kindness & dealing with them was great as they were so helpful. They treat you & your home with respect & address any concerns & questions..
Cannot thank them enough
I Highly Recommend then to anyone

Related
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Our trusted
Suppliers

Ivy Roofing
30,0000+ Happy Customers

Excellent
Ivy Roofing
Based on 204 reviews
Excellent. The quote was price competitive. They turned up on time and did what they said they would do. They did a great job. Recommended.
Many thanks to Michael & the Ivy Team who have been relentless in dealing with a troublesome, periodic roof/patio leak. They never gave up on us which I believe speaks volumes about the integrity of the team & business generally.
Would I recommend Ivy Roofing Specialist..... you bet I would, 100%.
RodGoro
Kings Langley NSW
I recently engaged Ivy Roofing for roof repairs and could not be happier with the experience. From the initial roof assessment right through to the completion of the works, Michael provided exceptional customer service and professionalism every step of the way.

What stood out most was Michael's communication and dedication to customer satisfaction. He was always contactable, responded promptly to my questions, and took the time to thoroughly explain the scope of works and pricing in a clear and transparent manner. His pricing was fair, and I never felt pressured or left uncertain about any aspect of the project.

Whenever I had a concern or wanted clarification on something, Michael addressed it quickly and professionally. He genuinely put the customer first and went above and beyond to ensure I was comfortable and informed throughout the entire process. In fact, he visited my property on numerous occasions to personally inspect and double-check items I had raised, demonstrating a level of care and commitment that is rare to find these days.

It's clear that Michael takes great pride in his work and values building trust with his customers. The quality of service, attention to detail, and willingness to go the extra mile made the entire experience stress-free and enjoyable.

I would highly recommend Ivy Roofing, and especially Michael, to anyone looking for honest advice, fair pricing, excellent workmanship, and outstanding customer service. Thank you again for making the whole process so smooth and professional.
Response from the owner:Hi Jeremy, thank you so much for taking the time to leave such a detailed review. Feedback like this means a lot to our entire team. Michael is our General Manager, so it’s particularly rewarding to see his professionalism, communication and commitment recognised. We believe leadership starts at the top and flows throughout the entire company. The level of care you experienced from Michael is the same standard we expect from everyone at Ivy Roofing, from the initial inspection and quoting process through to our trades completing the work onsite. We’ve worked hard to build a culture around honest advice, clear communication, fair pricing and quality workmanship. For us, going the extra mile and making sure our customers are comfortable with the work being recommended isn’t an exception. It’s what we expect our service to look like. Thank you again for trusting Ivy Roofing with your home and for such a strong recommendation. We genuinely appreciate it. Ivy Roofing Team
Our roof was overdue for some maintenance, including pressure cleaning, repointing, and repainting. Ivy Roofing was very professional from the quoting to the completion of the work. In particular, they were very responsive during the quotation especially in response to competitive quotes elsewhere. The communication during the work, professionalism of the team and quality of the work was excellent. Highly recommended!
Response from the owner:Hi Damian, thank you so much for the great review and recommendation. We’re really pleased you were happy with the communication, professionalism of the team and the quality of the finished work. Regular roof maintenance like cleaning, repointing and painting can help extend the life of the roof and get it ready for Sydney’s summer storm season. Thanks again for choosing Ivy Roofing. Ivy Roofing Team
Excellent service from inspection to completion. All work completed well within time frame and all areas left clean and tidy with all rubbish taken off site. Thank you, Jan Spurway
Response from the owner:Hi Jan, thank you so much for the great review. We’re glad you were happy with the roof inspection, gutter cleaning and repairs, and that the team finished everything ahead of schedule and left the property clean and tidy. Keeping on top of roof maintenance and repairs is a good way to prepare your home before the summer storms arrive. Thanks again for choosing Ivy Roofing, Ivy Roofing Team
Great experience with Ivy Roofing for a skylight replacement in Kingsgrove. Professional, tidy, and would highly recommend.
Response from the owner:Hi Anthony, thanks for choosing Ivy Roofing for your skylight replacement in Kingsgrove. It’s great to hear you found our team professional, tidy and reasonably priced. Correct installation is particularly important with skylights, as poorly installed flashings or sealing can lead to water leaks and ongoing problems. We always aim to get these details right the first time. Thanks again for the recommendation, Anthony. We really appreciate it. – Ivy Roofing Team
Excellent work. Very very reasonably priced, worked with me on the build and explained everything.
Staff were polite end to end. Highly recommended
Detailed quote & lovely people to deal with. Ivy helped to fix multiple issues with our roof from broken tiles to re-bedding broken ridges and gutter maintenance - the before & after pictures gave me confidence of the work being done and matched the detailed scope of work in the quote.
Ivy recently completed a big job for us, 13 townhouses with extensive work required. The whole team were amazing from start to finish. They truly went above and beyond to make sure we were happy. All the staff were very patient, respectful and professional. They kept us informed every step of the way and were flexible when the weather made things difficult. Thank you Ivy, we will definitely be using you again in the future!
Response from the owner:Thanks for choosing Ivy Roofing for such a substantial roofing project across all 13 townhouses. On larger strata projects, communication, planning and working closely with residents and the committee are just as important as the roofing work itself, particularly when weather affects the schedule. It’s great to hear our team kept everyone informed, remained flexible and treated the property and residents with respect throughout the project. We really appreciate the trust you placed in Ivy Roofing and look forward to working with you again. – Ivy Roofing Team
I contacted Ivy Roofing to get a leak repaired if it was possible ASAP at Quakers Hill. Suzy was able to book it in for the Monday 2 days later for a Make Safe Leak Repair. I had some spare roof tiles & Alex the Tradesman fitted them & removed the leaking whirly bird as well. I am totally appreciative of Ivy Roofing Specialists promptness & kindness & dealing with them was great as they were so helpful. They treat you & your home with respect & address any concerns & questions..
Cannot thank them enough
I Highly Recommend then to anyone
Response from the owner:Hi Anthony, thanks for choosing Ivy Roofing for the urgent roof leak repair at your home in Quakers Hill. We know how stressful an active roof leak can be, so it’s great to hear Suzy was able to organise a Make Safe quickly and Alex could use your spare tiles to complete the repairs and remove the leaking whirly bird. Prompt service, clear communication and treating our customers and their homes with respect are a big part of how we operate. We really appreciate the recommendation, Anthony. – Ivy Roofing Team